Privacy policy

Privacy Policy

Last updated: December 13, 2025

This Privacy Policy describes how Gone Country Couture (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from gonecountrycouture.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

Information We Collect Directly from You

Contact details: name, billing/shipping address, phone number, email
Order details: payment confirmation, purchased products, shipping details
Account information: username, password, security details if you register an account
Shopping behavior: wishlist items, products added to cart, viewed products
Customer support: information you share in messages or inquiries

Information We Collect Automatically

Through Shopify's systems and apps we use, we automatically collect:

Device and browser information, IP address, location data, session logs
Cookies, pixels, and tags for analytics and advertising (Shopify, Facebook, TikTok)
Interaction data when you open our emails or click links

Information from Third Parties

We also collect data from:

Shopify (store operations, checkout, account management)
Payment providers: Shop Pay, Shopify Payments, PayPal, Google Pay, Venmo, Afterpay
Marketing partners: Facebook/Instagram, TikTok
Returns & Exchanges: Yanet Return and Exchange (return and exchange processing)
Wholesale & dropshipping apps: Hubventory, Faire, Trendsi, FashionGo
POS system: Shopify Point of Sale for in-person purchases

How We Use Your Information

To fulfill your orders: processing payment, shipping, returns, and exchanges
Marketing & advertising: email campaigns, targeted ads via TikTok, Facebook/Instagram
Security & fraud prevention: monitoring transactions and accounts for fraud
Customer experience: enhancing your shopping experience through various tools and features

Cookies

We use cookies and similar technologies for site functionality, analytics, personalization, and advertising. This includes Shopify default cookies, Facebook Pixel, and TikTok Pixel. For Shopify-specific cookies, see: Shopify Cookies.

Most browsers automatically accept cookies, but you can change your settings to reject or block them. Blocking cookies may affect your shopping experience.

How We Share Your Information

We share information with:

Vendors & service providers (Shopify, payment processors, shipping carriers)
Marketing & ad partners (Facebook, Instagram, TikTok)
Returns/exchanges providers (Yanet Return and Exchange)
Wholesale & product sourcing partners (Faire, Trendsi, Hubventory, FashionGo)
POS system (Shopify Point of Sale for in-person purchases)

We do not sell your personal information. We do not share or sell data of individuals under age 16.

Your Rights & Choices

Depending on your state, you may have rights to access, delete, or correct your personal information. You may also request a copy of your data or restrict certain processing.

To exercise your rights, contact us at the information below. You can unsubscribe from marketing emails at any time.

Security & Retention

We retain data only as long as necessary for business, legal, and compliance purposes. While no system is 100% secure, we use industry-standard protections to safeguard your information.

Children's Data

We do not knowingly collect information about children under 13. If a child's data has been collected, please contact us to request deletion.

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

Right to Know/Access: You can request details about the categories and specific personal information we have collected about you, the sources of that information, our business purposes, and the categories of third parties with whom we share information.
Right to Delete: You can request that we delete personal information we collected from you, subject to legal exceptions.
Right to Correct: You can request correction of inaccurate personal information.
Right to Opt-Out of Sale/Sharing: We do not sell your personal information, but you may request to opt out of sharing for targeted advertising.
Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
Right to Limit Use of Sensitive Personal Information: We do not use or disclose sensitive personal information for purposes beyond those necessary to provide our services.

Submitting Requests

You or your authorized agent may submit requests by contacting us:

Email: deanna@gonecountrycouture.com
Phone: (909) 373-5339

We may need to verify your identity before processing your request (e.g., by matching information with your account or order history).

Complaints

If you have complaints about how we process your personal information, please contact us. If you are not satisfied with our response, you may lodge a complaint with your state's Attorney General or local data protection authority.

Contact Us

Gone Country Couture 11910 W Meadowfalls Dr, Star, ID 83669 Phone: (909) 373-5339 Email: deanna@gonecountrycouture.com